Shipping Policy

Last updated: 20 October 2026

At Avoriel Boutique, we aim to make your shopping experience as seamless as possible. Our homewares are thoughtfully designed and made to order through our trusted production partners.

Processing & Production

As our products are made to order, production generally takes 2–7 business days after an order is approved for production.

Production times may vary depending on the product, availability and our production partner's capacity.

You will receive a shipping confirmation with tracking information once your order has been dispatched, where tracking is available.

Shipping Destinations

We currently serve customers in:

• United States

• New Zealand

• Oceania, including Australia and other supported destinations

Shipping availability varies by product and destination. If shipping is unavailable to your address, checkout will indicate this before payment.

Estimated Delivery Times

Estimated delivery times depend on the product, production location and shipping destination.

Delivery estimates are provided at checkout where available. These estimates are not guaranteed and may be affected by production delays, carrier disruptions, customs processing or other circumstances beyond our control.

Please note that production and delivery times can vary between products.

Shipping Rates

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Orders containing multiple products may be dispatched separately, and shipping charges may be calculated for each shipment.

Customs Duties & Import Taxes

Depending on the country of delivery and where your order is manufactured or dispatched, customs duties, import taxes or other fees may apply.

Where these charges are not collected at checkout, customers may be responsible for paying them to the relevant customs authority or delivery provider, subject to applicable law.

Any applicable charges will depend on the shipment's origin, destination and customs requirements.

Incorrect Addresses & Delivery Issues

Please check your delivery address carefully before submitting your order.

If you notice an error, contact us as soon as possible. We will attempt to correct the address before production or dispatch where possible.

If an order is delayed, lost or delivered incorrectly, please contact us so we can investigate with our fulfillment and shipping partners.

Any applicable consumer rights remain unaffected.

Questions?

For questions about shipping or your order, please contact us:

Avoriel Boutique

Contact Us